Home / About
Our story

A family business,
not a franchise.

One bird running the show, a husband-and-wife team behind him, and a daughter ready to take calls. Here's how Pretty Boy Plumbing actually came together.

Pretty Boy the Moluccan Cockatoo
The real boss

Meet Pretty Boy.

Pretty Boy is a Moluccan Cockatoo, adopted into our family in 2021. He's loud, he's opinionated, and he's somehow become the face — and the namesake — of our entire company.

The name fits. He's vain, dramatic, and absolutely gorgeous, which is exactly the energy behind our slogan: plumbing might not be pretty, but the bird is. He's not just a mascot — he's the reason this business has a personality, even when the job is digging through a sewer line.

🦄
Fun fact

Moluccan cockatoos are considered one of the loudest parrot species in the world — their calls can carry over a mile. If you've heard Pretty Boy, you already knew that.

The master plumber

Javier Holguin — a plumber since 2005.

Javier has been working as a plumber for over 20 years. That's two decades of seeing every type of pipe, fixture, and "how did this even happen" plumbing disaster the Valley can produce — including full home repipes, not just the small stuff.

He's the hands-on expertise behind every job we take, and on Saturdays, Melissa is right there working alongside him.

Pretty Boy Plumbing logo
Pretty Boy Plumbing logo
The operators

Melissa & Nadia

Meet the operations. Melissa — Pretty Boy's mom and the woman who built this business — makes sure every job runs the way it should, from the first call to the final walkthrough. Her daughter Nadia is stepping into scheduling and client care, meaning when you reach out, you're talking to family. Pretty Boy supervises from his perch and takes full credit for everything.

Giving back

Round Up for Rescue

Valleywide Parrot Rescue logo

Benefiting Valleywide Parrot Rescue

501(c)(3) nonprofit · 803 E Glendale Ave, Phoenix, AZ · Family & volunteer operated

Pretty Boy is the reason this company exists, so it felt right to give back to birds like him. Valleywide Parrot Rescue takes in parrots that are lost, losing their home, neglected, or abused — rehabilitates them, and finds them new loving homes. Right here in Phoenix. Right in our backyard.

Here's how our Round Up program works:

  • • When your job is done, we'll offer to round your invoice up to the nearest $5 or $10 — entirely your choice, every time
  • • That difference (e.g. a $295 bill rounds to $300 — that's $5) goes directly to Valleywide Parrot Rescue
  • • The large majority goes to the charity — a small portion covers payment processing costs
  • • No pressure, no guilt, no strings. Just a simple way to do something good if you're up for it
Visit Valleywide Parrot Rescue →

Ready to work with a plumber who actually means it?

Call now Text us